Contact Us

Outage Reporting

To report an outage, visit the Outage Center.

Hours

Offices 7:30 AM to 4:00 PM, Monday through Friday unless otherwise posted. 
Phones are answered 24/7.

Locations

Headquarters:
1005 E Lincoln Way
Jefferson, IA 50129

Humboldt Office:
1210 13th St. North
Humboldt, IA 50548

Phone

(800) 833-8876 OR (515) 386-4111, phones are answered 24/7.

New Services/Memberships

For new service requests or if you need to apply for membership, go to our Membership page.

Pay Your Bill

To pay your electric bill, visit the Payment Options page.

Rebates

Click to see all of the residential rebates we offer. Looking for commercial or ag rebates? Email [email protected].